-- Our customer's success always comes first for us, because without your success we can not survive and thrive.

-- You can expect a rapid response from us to your request for quotes (within two days). We know nothing is more frustrating than no answer.

-- We pledge to conduct our mutual business dealings with a high level of professionalism; we learn your requirements by gathering your purchase pattern and specs in our database so that we can always offer timely delivery and appropriate stock.

-- Before loading the containers, we will obtain your approval on the quantities for each size we collected so that you will know exactly what will go into the containers and compare the contents with Sales Note.
Your company and KICS can always discuss alternative ways to fill up the containers.

-- Although very few rejects (less than 0.5%) has been reported, we will replace rejects in excess of 3% in our next shipment or wire the fund to your factory if no further order is scheduled.

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